At my66, we believe that great online entertainment starts with good control. We provide comprehensive tools and guidance so you can always play within comfortable, responsible limits.
my66's Commitment: We don't just provide games — we are committed to ensuring every member plays in a safe and healthy environment. If you or someone around you needs help, our team is ready to assist via 24/7 customer support.
Responsible gaming refers to a healthy and controlled approach to participating in online gambling activities. It is not just about playing smart — it means understanding the risks, recognising your own limits, and ensuring that entertainment activities do not affect your daily life, finances, or social relationships.
At my66, we take this commitment seriously. Our platform is designed not only to deliver an enjoyable gaming experience, but also to ensure every member has access to the tools and information needed to stay in control. Playing at my66 should feel like entertainment — not a burden or source of stress.
Responsible gambling means:
Remember: my66 is an entertainment platform. Your goal is to have fun, not solely to win. Enjoy every game with a calm and open mind.
Every decision we make in building the my66 platform takes member well-being into account. Here are the three core principles that underpin our commitment to responsible gaming:
We display return-to-player (RTP) percentages, bonus conditions, and game terms clearly so you can make decisions based on accurate information.
Every member can set their own deposit limits, loss limits, and play time limits through account settings without needing to contact support.
Our support team is trained to identify and assist members who may be experiencing gambling-related issues, without any judgment.
My66 also collaborates with professional bodies in mental health and counselling to ensure that the resources we provide are accurate, up to date, and genuinely helpful. We do not simply place text on this page — we train our team, review our policies regularly, and listen to member feedback to continuously improve our approach.
If you consistently find yourself playing longer or spending more than planned, this may be a sign that you should make use of the self-control tools my66 provides.
My66 provides a range of self-control tools that you can activate at any time directly through your account. These tools are designed to help you stay in control without having to close your account entirely.
Take a break from 24 hours up to 30 days without closing your account. Your account will be temporarily frozen automatically.
Option to self-exclude permanently or for a period of 6 to 12 months. Cannot be reversed before the period ends.
Receive a notification when you have played beyond the time limit you set for yourself.
Review your gaming history, total deposits, and accumulated losses for the current month or any period of your choice.
All limits you set will take effect within 24 hours. Increasing a limit requires a 7-day waiting period as an added layer of protection for you.
Gambling problems often develop gradually. Most people are unaware they have a problem until it begins to affect their daily lives. Here are the warning signs to watch for in yourself or someone you care about:
If you identify three or more of the above signs in yourself, we strongly encourage you to contact the my66 support team or activate the self-exclusion option. Seeking help is a sign of strength, not weakness.
Setting personal limits before playing is the most effective step to ensure your gambling experience remains enjoyable. Here is a practical guide we recommend to all my66 members:
Decide on an amount you are comfortable "losing" each month — just like a budget for movies or a dinner out.
Use the daily, weekly, or monthly deposit limit feature in your my66 account settings to automatically reinforce your discipline.
Decide how many hours you will play before starting a session. Use your phone's timer or activate the time reminder feature within the platform.
Avoid playing when you are stressed, sad, angry, or after consuming alcohol. These states can impair your judgement.
After every 30 minutes of play, take a short break. Step away from the platform, drink some water, stretch, and reassess your state of mind.
Many players continue playing after a big win in hopes of adding to their winnings. Set a win target and stop once it is reached.
Pro tip: Write down your limits on paper or save them on your phone before logging in. A written commitment is easier to stick to than a mental promise.
My66 takes the protection of children and teenagers very seriously. Our platform is for users aged Aged 18 and above only. We implement multiple layers of protection to prevent access by underage individuals:
To parents and guardians: If you share a device with your children, we encourage you to:
If you suspect an underage individual has accessed the my66 platform, please contact our support team immediately via the live chat feature within the platform.
Every feature below is specifically designed to help you maintain a healthy balance between entertainment and your daily life.
Set deposit limits, loss limits, and play time limits according to your needs. All changes are processed with an appropriate protection period for your safety.
The automatic time alert system will notify you when your gaming session reaches the limit you have set, helping you decide whether to take a break or stop.
View the complete record of your gaming sessions, deposits, and withdrawals. These reports help you objectively assess your playing habits and make any necessary adjustments.
Activate self-exclusion at any time without contacting customer support. This option is available 24/7 directly within your account settings for immediate action.
A thorough KYC and age verification process ensures that only individuals aged 18 and above can register and play on the my66 platform.
Our trained support team is available to help you with any responsible gaming concerns at any time, without judgment and in complete confidence.
We believe the best entertainment is responsible entertainment. Register today and enjoy a platform that is not only fun, but also prioritises your wellbeing.