Your privacy is our priority. This document clearly explains how my66 collects, uses, stores, and protects your personal information as a member of our platform in Malaysia.
my66 Privacy Commitment: We do not sell, rent, or disclose your personal data to third parties without your consent, except as stated in this policy or as required by law. This Privacy Policy should be read together with Terms and Conditions my66.
To provide a safe and high-quality online entertainment platform, my66 collects certain categories of information from members and users. We only collect information that is strictly necessary for the stated purposes.
Information you provide directly:
Information collected automatically:
my66 does not collect sensitive information such as biometric data, political views, or religious beliefs. All information we collect is solely for platform operations and legal compliance.
The data we collect is used responsibly for the following purposes only:
| Purpose of Use | Types of Data Used | Requirements |
|---|---|---|
| Member account management | Registration information, email | Mandatory |
| Deposit & withdrawal processing | Financial information, identity | Mandatory |
| Identity verification (KYC) | Identity documents, address | Mandatory (legal compliance) |
| Security & fraud prevention | IP, device, activity patterns | Mandatory |
| Customer support | Communication records, account | Mandatory |
| Promotions & personalised offers | Game history, preferences | Optional (withdrawable) |
| Platform improvements | Anonymous usage data | Legitimate interests |
My66 does not use your data to make automated decisions that materially affect your rights without human oversight. Any significant decisions involving your account will be reviewed by our team.
My66 processes your personal data on the following lawful bases:
You have the right to withdraw consent for consent-based processing at any time without affecting the validity of processing carried out prior to that withdrawal.
My66 does not sell or rent your personal data to any third party for their own marketing purposes. We only share your information in the following circumstances:
All third parties who receive your personal data from my66 are bound by data processing agreements that require them to protect your information in accordance with the security standards we set.
Protecting your data is more than a legal obligation for us — it is a responsibility we take seriously. my66 implements multiple layers of security to keep your information safe:
While we implement robust security measures, no system can guarantee 100% absolute security. You also play an important role by keeping your password confidential and not sharing your login credentials.
My66 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of the my66 platform. Third-party cookies from our game providers may also be placed during gaming sessions, and their use is subject to the respective provider's privacy policy.
My66 retains your personal data only for as long as necessary for the stated purposes or as required by law:
Once the retention period has lapsed and there is no legal obligation to retain the data, my66 will securely delete or anonymise it using methods that prevent recovery.
As a my66 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You have the right to obtain a copy of the personal data we hold about you within 30 days of your request.
If any of your data is inaccurate or incomplete, you have the right to request prompt correction.
You may request the deletion of your data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes or based on our legitimate interests.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
You may request your data in a machine-readable format for transfer to another platform where applicable.
To exercise any of the above rights, contact our privacy team via customer support. We will process your request within 30 working days and may require identity verification beforehand.
As a responsibly operated platform, my66 complies with legal requirements relating to anti-money laundering (AML) and counter-terrorism financing (CTF). Our KYC process is designed to protect all members and the platform from unlawful activity:
All KYC data is stored on segregated servers with strict access controls. Original documents are never stored in unencrypted form and access is automatically audited.
My66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. Our notification procedure is as follows:
We encourage you to review this page periodically. If you have any questions about the changes made, our team is ready to assist.
If you have any questions, concerns, or complaints regarding your privacy and personal data protection at my66, we are here to help:
For personal data issues that cannot be resolved directly with us, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
We do more than comply with the law — we build trust through concrete actions in protecting every piece of information you entrust to us.
The same 256-bit SSL technology used by the world's leading banking institutions protects every data exchange between you and my66's servers. No sensitive data travels in unencrypted form.
My66 has never and will never sell your personal data to advertisers, data brokers, or any third party for profit. Your data is used solely to operate the platform.
You may access, correct, or request deletion of your data at any time. Marketing communication preferences are also entirely in your hands — enable or disable them as you wish.
We only collect information that is genuinely necessary for platform functionality and legal compliance. No excess data is collected simply because we can — that is our firm data minimisation principle.
Our security team and automated systems monitor the platform around the clock to detect any suspicious activity or unauthorised attempts to access member data.
Our infrastructure and security practices are regularly assessed by independent cybersecurity experts. Audit findings are used for the continuous improvement of our data protection systems.
Join my66 today and enjoy a safe, fair online entertainment experience that fully respects your privacy. Your data is protected — all you need to focus on is the fun.